A. TERMS & CONDITIONS
When you visit our website or buy something from our store, you agree to terms set out in this agreement. We reserve the right to change terms set in this agreement periodically.
(1a) GENERAL CONDITIONS
You may not use our products to conduct any illegal or unauthorized activity that violates any law in your jurisdiction.
You will not reproduce, copy, or resell our product, brand, images, videos, packaging and content.
We reserve the right to refuse orders you place with us. This could be due to limited inventory, lack of logistics support in your location or payment issues raised from our payment gateway providers. These rejections are mostly based on factors which are beyond our control.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
We price our products fairly and rarely change them. In occasions when we have to, we reserve the right to update our product prices ordiscontinue certain productsbased on our discretion.
(3a) DELIVERY & SHIPPING
We offer free shipping to most locations in India.We usually dispatch products that are in stock within one business day from the time your order is placed.
There willbe a nominal charge for COD (Cash on Delivery) if your PIN code is supported by our logistics partner. If you reject a confirmed COD order, we will be unable to serve you in the future. We have priced our products competitively and any foul play effects our margins and our ability to serve you in the future.
If our logistics partner supports it, we will send you an email with a link where you can track your order.
(4a) WARRANTY & RETURNS
We offer product exchanges and returns within 15 calendar days from the date of purchase. We do not accept cancellations once an order is placed. Products marked on sale cannot be returned once purchased.
A returned order is ineligible for exchange or refund if it is done beyond the 15 calendar day period, or if the product is used or returned without original packaging. If we receive an in-bound shipment for an ineligible return additional shipping fees will be applicable for sending the products back.
If you discover a manufacturing defect with a product you bought from our store, please send us an email at firstname.lastname@example.org from the email you placed the order.
(5a) 3rd PARTY WEBSITES
Certain content on our store may link to third-party websites like Instagram, Twitter and Facebook that are not affiliated with us. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.
You agree to hold harmless Somethng Lifestyle Brands, our employees and suppliers from any claim or demand, including any attorneys' fees.
(7a) GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of India.
We host the website and backend ERP systems on reliable, well tested, cloud infrastructure that is regularly monitored and backed up. All traffic between your browser and our servers is sent over HTTPS.
(2b) CONSUMER DATA
When you buy a product from us, we store your name, address, contact and purchase information. We may use this information to fulfil your order, occasionally send you marketing email, and improve the user experience. All marketing communication will contain an opt-out link to unsubscribe.
(3b) SHARING DATA
We may share your personal information when required by law to do so or to protect our rights if our Terms of Service are suspected to be violated.
We never store your payment credentials on our servers. Credit card information is collected by Razorpay who adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
(5b) 3rd PARTY SERVICES
We may use third-party services for analytics, payment gateways and social media. Such providers have their own terms and privacy policies.